Hello! Welcome to North Andover Haverhill Animal Hospital. We’re so excited you’re here and can’t wait to provide your pet with the highest quality care and you with exceptional client service.


The first order of business will be to get your pet registered in our system as a patient and you as our client. Please take a few minutes to fill out our online new client registration form. You can upload your pet’s prior medical records if you have them, or you can have your prior animal hospital fax (978-965-8387) or email them over to us.


Great! Once you’ve registered, you can then move to the next step of making your pet’s first office visit with us. You can call us directly during business hours or fill out an online appointment request form. We’ll reach out within 1 business day to confirm your appointment day and time.


On the day of your pet’s first exam, we ask that you arrive a few minutes early to check in. You’ll be greeted by our reception staff who will walk you through this quick process. While you’re waiting in the lobby, please help yourself to a cup of Starbucks at our Keurig coffee station. We’ve also got 2-legged and 4-legged treats at the reception counter!

A technician will come out to bring you and your pet back into one of our exam rooms. One of our veterinarians will then meet you to chat about your pet’s past medical history and anything new or different you’ve noticed. A physical exam will follow. Based on prior records, your pet may be due for certain vaccines or additional testing if there are any health concerns. Your doctor will thoroughly go through everything with you to ensure you have no questions and are comfortable with their recommendations.

Welcome to the family!

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